Billing Policy

This agreement is between, and the individual or organization using' products or services. The individual or organization is hereafter referred to as "Customer", "User", or "You".

This policy includes both orders submitted via our on-line order form or non-credit card payment orders, submitted offline.

Contact Details

Clients are expected to keep their contact details up to date at all times.

Billing Procedures

New accounts must pay for their term of service before service is activated on their account. In order to insure uninterrupted service to your website, all plans will automatically renewed. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

If you provide your credit card information, you authorize to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with' Billing Policy.

Important Notice

Domain name registrations and Web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your Web hosting plan only, or both your domain and hosting accounts. The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify that you would like to cancel your account.


All new accounts are e-mailed a receipt immediately after the account is setup.

Account Cancellations

Hosting plans will automatically renew until a plan is cancelled. Cancellations requests MUST be sent at least 7 days before account renewal date. any request for cancellations must be received via email (, through certified registered e-mail.

Cancellations over the telephone, informal email or any other source will not be accepted as cancellation. does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to' services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. reserves the right to cancel any account, at any time, without notice, for any reason considers appropriate.

Late fee

A late fee of 2% of the total invoice amount per day will be be charged to an overdue invoice even if partial payment is made.

Hosting Plan Changes

Customers electing to change to a lower priced hosting plan on the same platform will be charged a $10.00 downgrade fee. There is no upgrade fee for upgrading to a higher priced plan, however, you will be charged any difference between the setup fee applicable to your new and former plans.

Platform Change

Customers that elect to change plans to a different operating system platform will be charged a $10.00 platform change fee.


As a client, you commit to the length of your service cycle. Because of your commitment, we offer a discount on the service. Because of this, no refunds are granted for pro-rated service on service cycles, regardless of length. As a client, you commit to your service cycle with payment up front. commits to providing the offered services backed up by our service guarantees. While we do not offer refunds for pro-rated service beyond the first 7 days of use, Domains fees is nonrefundable you have no obligation to continue using our service even though you have already paid for the service.

If you avail our 7 day money back guarantee all fee's except domain name charges and setup costs are refunded.

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